Care and support

  • Advice and Information desk

    Do you need help applying for a social welfare benefit? Or do you have questions about measures for people with a low income? Visit an Advice and Information desk.

  • What is the Social Support Act (Wmo)

    Do you need assistance with your daily activities due to illness, a disability or age? Such as housecleaning or transportation? Or do you need other assistance, such as a wheelchair or a stair lift? The municipality can help you through the Wmo

  • Homeless Help Desk: help for the homeless

    The municipality helps homeless people in The Hague. The Homeless Help Desk (Dak- en Thuislozenloket) will listen to your story. And you will get help and information there.

  • The right help for everybody in The Hague

    Do you need help but you do not know where to go or how to arrange it? A customer support agent will help you find the right kind of assistance.

  • Reserve or cancel AV 070

    Do you have an AV 070 pass? Reserve a ride with the AV 070. You can reserve it online or by telephone.

  • Overview of Ooievaars measures for low-income households

    People with a low income often have the right to special measures. We called these 'Ooievaars' measures (Ooievaarsregelingen). See what you are eligible for.

  • Apply for the Ooievaarspas (reduction card)

    Do you have a low income? Apply for the Ooievaarspas. The Ooievaarspas gives you and your family a discount on all kinds of fun activities like sports, excursions, memberships and courses.

  • Legal advisors: help and advice for legal problems

    Do you have legal issues or problems? You can get legal assistance during a consultation with the municipality's legal advisors (sociaal raadslieden). Make an appointment for this.

  • Benefits

    If you are a resident of the Netherlands and The Hague, you may be entitled to benefits. There are several types available for housing, healthcare and childcare. You can apply by using your DigiD.

  • Language requirement for benefits

    Are you receiving welfare benefits? The government requires that you be able to understand, read, speak and write Dutch reasonably well.

  • Low-cost health insurance from municipality

    The municipality has arranged for a low-cost health insurance for people in The Hague with a low income. This is the Hague health insurance. You will then have a comprehensive insurance policy with VGZ.

  • Help with administration and money matters

    Are you trying to take care of your paperwork and financial affairs yourself? But are you unable to get your papers in order? There are organisations which can help you.

  • Servicepunt XL: for information, advice and help

    Do you have questions about work, care or your personal situation? In The Hague there are 17 Servicepunten XL. Make an appointment for free assistance.

  • GGD Haaglanden

    Questions about healthy living, sex, diseases (such as the coronavirus) and travel vaccinations? Or would you like to file a report as a health professional? GGD Haaglanden gives you expert advice or treatment or refers you to the relevant authority.

  • Centre for Sexual Health in The Hague

    The Centre for Sexual Health offers tests and check-ups for sexually transmitted infections, free of charge.