Care and support
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Advice and Information desk
Do you need help applying for a social welfare benefit? Or do you have questions about measures for people with a low income? Visit an Advice and Information desk.
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What is the Social Support Act (Wmo)
Do you need assistance with your daily activities due to illness, a disability or age? Such as housecleaning or transportation? Or do you need other assistance, such as a wheelchair or a stair lift? The municipality can help you through the Wmo.
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Homeless Help Desk: help for the homeless
The municipality helps homeless people in The Hague. The Homeless Help Desk (Dak- en Thuislozenloket) will listen to your story. And you will get help and information there.
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The right help for everybody in The Hague
Do you need help but you do not know where to go or how to arrange it? A customer support agent will help you find the right kind of assistance.
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Reserve or cancel AV 070
Do you have an AV 070 pass? Reserve a ride with the AV 070. You can do this online or by telephone.
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Overview of Ooievaars measures for low-income households
People with a low income often have the right to special measures. We called these 'Ooievaars' measures (Ooievaarsregelingen). See what you are eligible for.
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Apply for the Ooievaarspas (reduction card)
The Ooievaarspas is a free pass for people with a low income. You can use the Ooievaarspas to do fun things in The Hague and surroundings. For example, you can do sports, go to a concert or take a class. Most of the activities are free. Or there is a discount. The pass is for the entire family.
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Legal advisors: help with laws and rules
Do you have questions about taxes, benefits or allowances)? Or problems with your employer or landlord? Make an appointment with the municipality’s legal advisors.
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Benefits
If you are a resident of the Netherlands and The Hague, you may be entitled to benefits. There are several types available for housing, healthcare and childcare. You can apply by using your DigiD.
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Language requirement for benefits
Are you receiving welfare benefits? The government requires that you be able to understand, read, speak and write Dutch reasonably well.
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Low-cost health insurance from municipality
The municipality has arranged for a low-cost health insurance for people in The Hague with a low income. This is the Hague health insurance. You will then have a comprehensive insurance policy with VGZ.
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Servicepunt XL: for information, advice and help
Do you have questions about work, care or your personal situation? The Servicepunt XL is the place to go for help if you have a question or problem. There are 17 Servicepunten XL in The Hague. Make an appointment for free assistance.
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GGD Haaglanden
Questions about healthy living, sex, diseases and travel vaccinations? Or would you like to file a report as a health professional? GGD Haaglanden gives you expert advice or treatment or refers you to the relevant authority.