Contact with the municipality

Chat

You can use the live chat service Monday to Friday between 8.30 and 17.00 hrs.

Call 14070

Monday to Friday from 8.30 to 17.00 hrs.
From abroad call: +31 70 353 30 00.

After the voice recording: press 1 for The Hague and then 2 for other questions. You will then hear instructions in English.

Postal address

Gemeente Den Haag
Postbus 12600
2500 DJ Den Haag

Visit the municipality

Make an appointment at a city district office.
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MijnDenHaag

Arrange your affairs on your own personal page on the website. 
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Make an appointment

The municipality works by appointment. You can make an appointment by calling tel. 14070 or through the website. Go directly to the page of the product you need. Read more on the page: Begin link: Make an appointment at the municipality, end link. .

Locations of city district offices

City Hall

City Hall Spui

Spui 70

Leyweg

Leyweg City Office

Leyweg 813

Segbroek district office

Fahrenheitstraat 190

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Visit a Servicepunt XL for extra help

You do not speak Dutch well? Are you deaf or hearing impaired? Is it difficult for you to use the internet? Or you do not know exactly where you should ask your question? Stop by a Servicepunt XL.

Look at the Servicepunten

Frequently asked questions

Do you have a full or broken rubbish container? Or do you see rubbish on the street, for example litter, improperly disposed of household waste or construction waste? You can report this using the online form ‘Report rubbish’. The municipality requests that you indicate the spot where you see the garbage.

MyCleanCity app

Do you want to report rubbish placed next to a container or a full, dirty or broken litter bin? Then you can also report the problem using the MyCleanCity app. Download the app in the Begin external link: Apple Store(External link), end external link. or Begin external link: Google Play Store(External link), end external link..

Are you going to rent a property? Then you sometimes need an affordable housing permit (huisvestingsvergunning). When you apply for this permit, the municipality will check whether you are eligible to live in either rented social housing or a mid-segment rental property. This permit is intended to make sure that inexpensive homes are kept available for people who earn a lower income.

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Are you coming to live in the Netherlands and do you have a driving licence from a foreign country? Sometimes you can exchange your foreign driving licence for a Dutch driving licence. It depends on the country which issued your driving licence and how long your licence is still valid.

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Contact

How can we help?

Chat

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