Arrange it yourself online

You can arrange many of your affairs online on the website or in Begin link: MijnDenHaag, end link.

By appointment

The municipality works by appointment. You can make an appointment by calling tel. 14070 or through the website. Go directly to the page of the product you need. Read more on the page: Begin link: Make an appointment at the municipality, end link. .


Call Monday to Friday from 8.30 to 17.00 hrs. on tel. 14070. From abroad call: +31 70 353 30 00.

When you get the voice recording, first press 1 to choose The Hague and then press 2 for other questions. You’ll then hear instructions in English.


You can use the municipality’s live chat service Monday to Friday between 8.30 and 17.00 hrs.

Contact form

Do you have a question or suggestion for the municipality? Then you can use the Begin external link: online contact form(External link), end external link..

Postal address

Gemeente Den Haag
Postbus 12600
2500 DJ Den Haag

  • you will get a confirmation or response by post within 2 weeks
  • you will get an answer to your letter within 4 weeks
  • you will get a response to your complaint within 6 weeks
  • you will get a response to questions in writing for the municipal council within 4 weeks
  • you will get a response to letters addressed to the municipal council within 8 weeks

Does the municipality need more time? You will be notified about this. The message will explain the reason for the delay and when you can expect to receive the answer.

Opening hours and addresses of city district offices

You can visit the city district offices to arrange your affairs at the municipality.

Begin link: Read more, end link.


How can we help?


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