Arrange it yourself online
You can arrange many of your affairs online on the website or in Begin link: , end link. .
The municipality works by appointment. You can make an appointment by calling tel. 14070 or through the website. Go directly to the page of the product you need. Read more on the page: Begin link: , end link. .
When you get the voice recording, first press 1 to choose The Hague and then press 2 for other questions. You’ll then hear instructions in English.
You can use the municipality’s live chat service Monday to Friday between 8.30 and 17.00 hrs.
Do you have a question or suggestion for the municipality? Then you can use the Begin external link: , end external link..
Gemeente Den Haag
2500 DJ Den Haag
- you will get a confirmation or response by post within 2 weeks
- you will get an answer to your letter within 4 weeks
- you will get a response to your complaint within 6 weeks
- you will get a response to questions in writing for the municipal council within 4 weeks
- you will get a response to letters addressed to the municipal council within 8 weeks
Does the municipality need more time? You will be notified about this. The message will explain the reason for the delay and when you can expect to receive the answer.
Opening hours and addresses of city district offices
You can visit the city district offices to arrange your affairs at the municipality.