What is the Social Support Act (Wmo)

Do you need assistance with your daily activities due to illness, a disability or age? Such as housecleaning or transportation? Or do you need other assistance, such as a wheelchair or a stair lift? The municipality can help you through the Wmo (Social Support Act).

Assessing your needs

Do you need assistance with your daily activities? Ask your family, neighbours or friends for help. Do you need additional help? Apply for support through the Wmo (Social Support Act). The municipality will look together with you at what kind of assistance best meets your needs. To do this the municipality will first have an interview with you. During the interview you will discuss the following:

  • your personal situation
  • what you have already done yourself to solve the problem
  • other things you can still do yourself
  • what people around you can do for you

Often solutions are close at hand. Usually family, friends, acquaintances and neighbours can provide the assistance which is needed. But the municipality can also refer you to a neighbourhood centre or an organisation where everybody is welcome. And sometimes you can buy or borrow something yourself which will make your daily life easier. Are you really not able to solve your problems in this way? Then the municipality will look to see whether support is needed through the Wmo (Wet maatschappelijke ondersteuning).

Help for people who truly need it

When providing support through the Wmo the municipality keeps an eye on the costs. This means that it cannot solve every problem. You unfortunately have to accept certain problems or limitations. No matter how unpleasant this is. But the municipality will help you so that you are able to cope as best as possible with your daily activities. With support and care which are truly needed.

No support through the Wmo, unless …

For certain kinds of help you need to apply for Wmo support. When you apply for Wmo support, the municipality is obliged to take a good look at your situation. By law the municipality must provide support through the Wmo when there is no other solution possible. What the law in fact is saying is: 'No support through the Wmo, unless …'.

Arranging assistance

You can arrange many types of assistance yourself, or together with family, friends or neighbours. You can also buy aids or devices yourself. Or check whether the assistance is covered by your health insurance. You do not need the municipality for this. Are you unable to arrange assistance yourself? Then you can ask the municipality to help.

  • You can arrange the following types of assistance yourself. You pay the costs yourself.

    You also arrange the following types of assistance yourself. It is possible that your health insurance covers the costs. Ask your health insurance provider for more information.

    • Personal care. Do you need help with your grooming and dressing routine? For example, help putting on support stockings, taking medication or feeding yourself? Contact your health insurance provider.
    • Do you live independently and do you want to be able to get help quickly in case of an emergency? Then you can use a personal alarm. This is a small portable transmitter which you can wear around your neck or wrist. Do you need a personal alarm for medical reasons? Contact your health insurance provider. More information can be found on the website of the Dutch government (in Dutch).

    Are you looking for activities, support or care in your neighbourhood? Look at the Sociale Kaart.

  • You can arrange the following types of assistance together with the municipality:

Apply for Wmo support

Do you want to ask the municipality for assistance with your daily activities? Apply for Wmo support.

What does the municipality assess in the Wmo support application?

Have you applied for Wmo support? Then the municipality will assess your application. It will look at:

  • Do you know that you will need help in the future? Then the municipality expects you to already keep this in mind now. For example by looking for another home on time. Or by saving towards alterations in your home. But also arranging assistance on time after an operation.
  • The municipality looks at:

    • what you have done yourself in terms of a solution
    • which of your own resources you have used
  • The municipality will always ask you what kind of solution you want. Unfortunately it will not always be able to take this into account. The solution must be viable. And it must be affordable.
  • Do you have limitations? But are you able to participate in daily life in the city without assistance from the municipality? Then the municipality does not have to solve everything. It does not have a compensation obligation if somebody is still able to participate.
  • Do you have enough money to pay for a solution? The municipality will take this into account. Of course it will help arrange a solution.
  • Is there more than 1 service which can provide a solution? The municipality will choose the cheapest solution.

What does support through the Wmo cost?

Do you receive assistance through the Wmo? Then you sometimes need to pay yourself. This is called the personal contribution (eigen bijdrage). The personal contribution is no more than € 19 per month (rate for 2022). You pay this personal contribution for:

  • help in the household
  • disability aids
  • alterations to your home

  • AV 070 (you pay € 28 per year for this)
  • sheltered housing accommodation
  • certain general services

Read more about the personal contribution.

Also see

Published: 28 March 2022Modified: 9 May 2022