City district offices: opening hours and locations

Do you need a new Dutch passport, identity card or driving licence? Or would you, for example, like to report a birth? For these sorts of products and services you can visit the Public Service counters at City Hall Spui and the Leyweg City Office.

A maximum of 30 people are allowed in the municipality’s publicly accessible spaces, such as the Atrium of City Hall Spui. Come to the appointment alone unless it is not otherwise possible.

The municipality is closing the Information and Assistance Centres at 6 city district offices. The Information and Assistance Centres will remain open at City Hall Spui and the Leyweg City Office.

Municipality working by appointment

The municipality is working by appointment. It can then reserve time for you and you can be certain that you will be served quickly. There are a few basic rules for making an appointment. Read more under Make an appointment at the municipality.

Collecting a document without an appointment

You do not have to make an appointment to pick up your new Dutch passport, identity card or driving licence. You can collect your document by showing your pick-up receipt and valid form of identification at the city office where you applied for it.

Addresses and opening hours

City Hall Spui (Centrum district office)

Spui 70
2511 BT Den Haag
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It is often difficult to park your car in the city centre. The best way to get to City Hall is by public transportation, on your bike or on foot.

Opening hours

Monday from 8.30 to 16.30 hrs.
Tuesday from 8.30 to 16.30 hrs.
Wednesday from 8.30 to 16.30 hrs.
Thursday from 8.30 to 20.00 hrs.
Friday from 8.30 to 16.30 hrs.
The Public Service counters will also be open on Saturday morning from 6 March to 10 July 2021. For the exact dates and more information go to Extra opening hours for Public Service counters on Saturday.

Leyweg City Office (Escamp district office)

Leyweg 813
2545 HA Den Haag
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Opening hours

Monday from 8.30 to 16.30 hrs.
Tuesday from 8.30 to 20.00 hrs.
Wednesday from 8.30 to 16.30 hrs.
Thursday from 8.30 to 16.30 hrs.
Friday from 8.30 to 16.30 hrs.

City District Information and Assistance Centres

You can get help and information at the information desks at City Hall Spui and the Leyweg City Office. You can visit them during office hours for:

information about municipal services
assistance in making an appointment
applying online for a product

Due to the corona measures you first need to make an appointment if you require assistance. For the emergency desk of the Municipal Contact Centre phone or chat with the call agents of 14 070. More information can be found under Information and Assistance Centres closing at 6 offices.