City district offices: opening hours and locations

Do you need a new passport, identity card or driving licence or would you like to report a birth? For these and other products and services you can visit the Department of Public Service counters at City Hall Spui and the Leyweg City Office. First make an appointment online.

At the other city district offices you can visit the City District Information and Assistance Centres. The Haagse Hout, Laak, Leidschenveen-Ypenburg, Loosduinen, Scheveningen and Segbroek district offices will serve as an information and assistance centre starting on 1 July 2019. You can visit them to get information about municipal services, to get help making an appointment and to apply online for a product.

Make an appointment

Make an appointment

City Hall Spui (Centrum district office)

Spui 70
2511 BT Den Haag
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    Opening hours

    • by appointment: Tuesday, Wednesday and Friday from 9.30 to 16.30 hrs. Monday and Thursday from 12.00 to 20.00 hrs.
    • walk-in hours: Tuesday, Wednesday and Friday from 8.30 to 9.30 hrs.

      Leyweg City Office (Escamp district office)

      Leyweg 813
      2545 HA Den Haag
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        Opening hours as of 1 July

        • by appointment: Monday and Thursday from 9.30 to 16.30 hrs. Tuesday, Wednesday and Friday from 12.00 to 20.00 hrs.
        • walk-in hours: Monday and Thursday from 8.30 to 9.30 hrs.

          City District Information and Assistance Centres

          The Haagse Hout, Laak, Leidschenveen-Ypenburg, Loosduinen, Scheveningen and Segbroek district offices will serve as a City District Information and Assistance Centre starting on 1 July 2019. You can visit them during their office hours to get information about municipal services, to get help making an appointment and to apply online for a product.

          Haagse Hout district office

          Loudonstraat 95 
          2593 RV Den Haag
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            Opening hours of City District Information and Assistance Centre

            Monday to Friday: 9.00 to 16.30 hrs.

            Laak district office

            Slachthuisplein 25 
            2521 EC Den Haag
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              Opening hours of City District Information and Assistance Centre

              Monday to Friday: 9.00 to 16.30 hrs.

              Leidschenveen-Ypenburg district office

              Brigantijnlaan 303 
              2496 ZT Den Haag
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                Opening hours of City District Information and Assistance Centre

                Monday to Friday: 9.00 to 16.30 hrs.

                Loosduinen district office

                (Entrance Loosduinen library)
                Loosduinse Hoofdstraat 555
                2552 AE Den Haag
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                  Opening hours of City District Information and Assistance Centre

                  • Monday: 12.00 to 18.00 hrs.
                  • Tuesday, Wednesday and Thursday: 10.00 to 18.00 hrs.
                  • Friday: 10.00 to 20.00 hrs.
                  • Saturday: 10.00 to 17.00 hrs.
                  Closed from 2 December 2019 until March 2020. The Loosduinen public library will be rebuilt during this time.

                  Scheveningen district office

                  Scheveningseweg 303 
                  2584 AA Den Haag
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                    Opening hours of City District Information and Assistance Centre

                    Monday to Friday: 9.00 to 16.30 hrs.

                    Segbroek district office

                    Fahrenheitstraat 190 
                    2561 EH Den Haag
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                      Opening hours of City District Information and Assistance Centre

                      Monday to Friday: 9.00 to 16.30 hrs.

                          Good to know

                          Payment methods

                          You can pay in cash or use a bank card at City Hall Spui and the Leyweg City Office.

                          Getting there

                          Would you like to visit a city office? The best way to get there is by public transportation, on your bike or on foot. There is not always space to park your car.

                          Ban on face coverings

                          The ban on face coverings in and around government buildings took effect on 1 August 2019. You may not enter government buildings, such as a town hall or city office, wearing balaclavas, burkas, nikabs, full-face motorcycle helmets and masks. Read more on the Dutch government website.

                          Also see

                          • Advice & Information desk: for questions about benefits, care, debts, legal affairs, integration or Ooievaars measures for low-income families
                          • The Hague Information Centre: for questions about products and services, zoning plans, objections, government documents, and council and council committee documents
                          • Service points: for help with online applications
                          • Legal advice: for free help and advice for legal problems or questions
                          • Reading room of The Hague City Archives: to consult documents in The Hague City Archives, the archives of Leidschendam-Voorburg and the collection of the Netherlands Music Institute 
                          • The Hague International Centre (THIC): providing information and guidance to internationals with questions about living and working in The Hague region
                          • VvE-balie: for information and advice for homeowners associations (Verenigingen van Eigenaren)

                          Published: 6 August 2019Modified: 6 December 2019