City district offices: opening hours and locations

Do you need a new passport, identity card or driving licence or would you like to report a birth? For these sorts of products and services you can visit the Department of Public Service counters at City Hall Spui and the Leyweg City Office. Make an appointment.

  • As of Monday, 23 March 2020 there will be different opening hours for the counters in the Leyweg City Office and City Hall Spui due to the coronavirus. Look at this page for the new times.
  • As of Friday, 20 March you will be able to make an appointment with the municipality by phoning tel. 14070. You will not be able to make an appointment online on this website.
  • All Information and Assistance Centres in the city district offices will be closed as of Monday, 23 March 2020.
  • You can collect your document at the municipal counter by showing your collection receipt. Due to the coronavirus no more than 100 people are allowed in the central hall of City Hall Spui and the Leyweg City Office. Once this number has been reached you may have to wait until there are fewer visitors. You will then be able to pick up your document.
  • For your protection and for the protection of its staff the municipality asks you to make contactless payments or pay with a bank card (with PIN) at the counters in City Hall Spui and the Leyweg City Office.
  • The buildings of the City Hall Spui and Leyweg City Office will close at 17.30 hrs. On the days the municipal counters are open in the evenings they will close at 21.00 hrs.
  • The parking garage under City Hall Spui is accessible, everybody can go outside through Section (kern) F.

Addresses and opening hours

City Hall Spui (Centrum district office)

Spui 70
2511 BT Den Haag
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It is often difficult to park your car in the city centre. The best way to get to City Hall is by public transportation, on your bike or on foot.

    Opening hours

    • by appointment:
      Monday from 8.30 to 16.30 hrs.
      Tuesday from 8.30 to 16.30 hrs.
      Wednesday from 8.30 to 16.30 hrs.
      Thursday from 12.00 to 20.00 hrs.
      Friday from 8.30 to 16.30 hrs.

      Leyweg City Office (Escamp district office)

      Leyweg 813
      2545 HA Den Haag
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        Opening hours

        • by appointment:
          Monday from 8.30 to 16.30 hrs.
          Tuesday from 12.00 to 20.00 hrs.
          Wednesday from 8.30 to 16.30 hrs.
          Thursday from 8.30 to 16.30 hrs.
          Friday from 8.30 to 16.30 hrs.

          City District Information and Assistance Centres

          The Information and Assistance Centres are closed as of Monday, 23 March 2020 due to the coronavirus.

          The Haagse Hout, Laak, Leidschenveen-Ypenburg, Loosduinen, Scheveningen and Segbroek district offices are serving as an information and assistance centre. You can visit them during office hours for:

          • information about municipal services
          • assistance in making an appointment
          • applying online for a product

          Haagse Hout district office

          Closed as of Monday, 23 March

          Loudonstraat 95 
          2593 RV Den Haag
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            Laak district office

            Closed as of Monday, 23 March

            Slachthuisplein 25 
            2521 EC Den Haag
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              Leidschenveen-Ypenburg district office

              Closed as of Monday, 23 March

              Brigantijnlaan 303 
              2496 ZT Den Haag
              View on map

                Loosduinen district office

                Closed as of Monday, 23 March

                Kleine Keizer 10
                2533 CV Den Haag
                View on map

                The Information and Assistance centre is accessible through the entrance to the Loosduinen library at Loosduinse Hoofdstraat 555.

                    Scheveningen district office

                    Closed as of Monday, 23 March

                    Scheveningseweg 303 
                    2584 AA Den Haag
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                      Segbroek district office

                      Closed as of Monday, 23 March

                      Fahrenheitstraat 190 
                      2561 EH Den Haag
                      View on map

                            Good to know

                            Payment methods

                            • You can pay in cash or use a bank card at City Hall Spui and the Leyweg City Office.
                            • For some things, such as a parking fine or taxes, you need to transfer the amount owed to the municipality’s bank account. Often you can also pay through MijnDenHaag.
                            • You will find instructions on how you can pay on the page of each product or service. Look at Make an appointment at the municipality for an overview.

                            Ban on face coverings

                            The ban on face coverings in and around government buildings took effect on 1 August 2019. You may not enter government buildings, such as a town hall or city office, wearing balaclavas, burkas, nikabs, full-face motorcycle helmets and masks. Read more on the Dutch government website.

                            Also see

                            • Advice & Information desk: for questions about benefits, care, debts, legal affairs, integration or Ooievaars measures for low-income families
                            • The Hague Information Centre: for questions about products and services, zoning plans, objections, government documents, and council and council committee documents
                            • Service points: for help with online applications
                            • Legal advice: for free help and advice for legal problems or questions
                            • Reading room of The Hague City Archives: to consult documents in The Hague City Archives, the archives of Leidschendam-Voorburg and the collection of the Netherlands Music Institute 
                            • The Hague International Centre (THIC): providing information and guidance to internationals with questions about living and working in The Hague region
                            • VvE-balie: for information and advice for homeowners associations (Verenigingen van Eigenaren)

                            Published: 6 August 2019Modified: 2 April 2020