Local Business Counter (Ondernemersportaal)

Businesses in The Hague can stop by the Local Business Counter (Ondernemersportaal) for advice on rules, permits and procedures. This service is free of charge.

16 March 2020: There will not be any walk-in hours for the Local Business Counter (Ondernemersportaal) for the time being. You can reach the Local Business Counter by telephone or email from Monday to Friday between 8.30 and 18.00 hrs. As of Monday, 20 April between 9.00 and 17.00 hrs. For questions call tel. (070) 353 60 04 or send an email to ondernemersportaal@denhaag.nl

For the most frequently asked questions by businesses in The Hague go to the page Coronavirus: information for businesses. There is also a national information desk for businesses about the coronavirus. If you have questions call tel. 0800-2117 (on weekdays from 8.00 to 17.00 hrs). You can find more information at https://business.gov.nl/the-coronavirus-and-your-company/ .

The Ondernemersportaal advises companies on municipal rules, permits and procedures.

The municipality helps

For businesses, the customer is king; for the municipality, businesses have priority. You provide customers with a great product, good service and clear information. The municipality would like to provide you with the same.

For businesses it is not always easy to find your way around the municipality. Permits, rules, procedures: where do you start? The Ondernemersportaal supports business owners in The Hague.

Frequently-asked questions

Below you will find links to Dutch-language information on the most frequently-asked questions at the Ondernemersportaal.

Contact and walk-in consultation

Do you have a different question or do you need additional information? Please contact the Ondernemersportaal. You can phone the Ondernemersportaal from Monday to Friday from 9.00 to 16.00 hrs. Telephone: (070) 353 60 04 or email: ondernemersportaal@denhaag.nl. Or come to the walk-in consultation in The Hague City Hall, Spui 70. The walk-in consultation is from Monday to Friday from 9.00 to 12.00 hrs.

Complaints

Are you a business owner and would you like to file a complaint about the municipality’s services? You can also send an email to ondernemersportaal@denhaag.nl.

More information

  • All Dutch government information for businesses can be found at Business.gov.nl (in English).
  • You can find more information on The Hague on the website HaagsOndernemershuis
  • Follow the Ondernemersportaal on Twitter at @OPDenHaag.

Published: 6 November 2017Modified: 17 April 2020