Ja/Ja sticker in The Hague

The Hague is using the Ja/Ja sticker. You will only get unaddressed advertising material if you place a Ja/Ja sticker on your letterbox.

Some forms of unaddressed advertising do not fall under the measure. For example, free community newspapers (huis-aan-huisbladen), newspapers from neighbourhood organisations and notifications from the municipality or a network operator. Would you rather not get any advertising material? Then you can use a Nee/Nee sticker or a Nee/Ja sticker. These stickers also still work.

What do the stickers mean?

On your letterbox You get
Ja/Ja sticker advertising and free community newspapers
no sticker or the Nee/Ja sticker free community newspapers, no advertising
Nee/Nee sticker no advertising and no free community newspapers

Order the stickers by post

You can order the Ja/Ja sticker for free at www.spotta.nl/ja-sticker-bestellen(External link).

Would you like to receive a Nee/Ja sticker or Nee/Nee sticker in the mail? You can order these stickers for free from Duurzaam Den Haag(External link).

You can also place your own sticker, note or sign by your letterbox to indicate whether you do or do not want unaddressed advertising material or free community newspapers.

What is unaddressed advertising?

  • Advertising material you receive without an address label containing your name, address or place of residence.
  • Leaflets or letters with the text ‘de bewoners van’ (‘the occupants of’), with or without your address.

These leaflets and letters are all seen as unaddressed material. You are only allowed to receive them if you have a Ja/Ja sticker on your letterbox.

Report unwanted junk mail

Have you received unwanted unaddressed advertising? You can report this to the municipality.

Have there been a lot of complaints about 1 company? The company will first get a warning. The municipality will enforce the rules and can give a fine of € 500 for each violation. This fine will apply to advertisers as well as distributors of unwanted advertising material.

Ja/Ja sticker to reduce paper waste

The municipality is using this measure is reduce paper waste. Research has shown that an average household in the Netherlands receives about 34 kilograms of paper advertising each year. This is equivalent to about 30 leaflets per week. They often end up being thrown away without being read.

You can also view many leaflets online. An overview can be found on the website of Milieu Centraal(External link).

More information

Do you have a question about the Ja/Ja sticker? If so, you can contact the municipality.


How can we help?