Department of Public Service

The Department of Public Service (Publiekszaken) is often the first point of contact residents of The Hague have with the municipality. The department is responsible for all municipal affairs which have a direct link with the public.

Postal address and contact

Municipality of The Hague
Department of Public Service (Publiekszaken)
Postbus 12620
2500 DL The Hague
Telephone: 14 070
From abroad: +31 70 353 30 00

The Department of Public Service (Publiekszaken) is located in the City Office at Leyweg 813, 2545 HA The Hague. The Department of Public Service is also present at all the city district offices

You can contact the Department of Public Service for:

  • Municipal products and services. For example, products containing personal data, such as a passport and driving licence. 
  • Books, CDs and DVDs may be borrowed from The Hague Public Library.
    You can access information and documents on the history of The Hague and the surrounding area at The Hague City Archives.
  • City districts and neighbourhoods. The Department of Public Service carries out its tasks in close contact with residents at the city district and neighbourhood level.
  • The Municipal Tax Department deals with municipal taxes.

The Hague's Department of Public Service also has a national duty to Dutch nationals living abroad, such as registering their votes during elections (Afdeling Landelijke Taken).

Service and communication

The Department of Public Service is responsible for providing services to residents of The Hague through 3 channels:

Published: 11 April 2017Modified: 6 August 2019