The Hague Information Centre

Do you have any questions about the municipality's services and products? Then you can visit The Hague Information Centre in the Atrium of City Hall. You can also go there to look at modified zoning plans, requested permits and construction drawings.

The information centre is open Monday to Friday from 8.30 to 16.30 hrs.
Do you have an appointment? Then you can go directly to the counter of The Hague Information Centre.

Make an appointment for a visit to have a look at:

• a requested permit
• modified zoning plans or
• construction drawings as of 2010.

Make an appointment

Request all-in-one building permit publications

For all-in-one building permits you can request the announcement of the application, the decision and the supporting documents online.

Do you know the reference number for the publication of the all-in-one building permit? Then you can request the file using the button below. You will receive the file as quickly as possible by email.

Request file for all-in-one building permit (in Dutch)

Announcements

You can view an announcement at the information centre up to 1 year after its publication. This also applies to the supporting documents which belong to the announcement. These documents are anonymous. This means that they do not contain any names or other personal data. This is why everyone is allowed to read the documents.

You can find more information about looking up publications and municipal announcements on the page Gemeenteberichten (in Dutch).

Submit a complaint

You can also submit your complaint about the municipality at the counter of The Hague Information Centre. The staff of the HIC are unfortunately not able to provide you with any information about the status of your complaint. They are unable to look up this information for you in the complaints registration system. For information about your complaint, contact the person handling your complaint.

Construction drawings counter

Would you like to look at construction drawings which were made as of 2010? First make an appointment at The Hague Information Centre.

Would you like to look at construction drawings dating from before 2010? Then you can make an appointment at the Inspection of Construction Drawings counter.

Not public

The idea behind an initial ruling on an all-in-one building permit is to learn whether a plan or activity is achievable. It is not part of an official process. You can read more about this on the page Initial ruling. The supporting documents which belong to the application for an initial ruling are not public. Only the applicant is able to view them.

Documents having to do with the safety of individuals, society or the protection of cultural heritage are not always public. This is because they are sometimes confidential. For this reason they may not be viewed by everyone. The application and the decision, however, can be read by everyone. Do the documents concern the security of the country or the royal house? Then the application and the decision will also be confidential.

Read more: Beleidsregel vertrouwelijke omgevingsvergunningen Den Haag 2019 (in Dutch).

Address

Spui 70
2511 BT Den Haag

Postal address

Postbus 12 600
2500 DJ Den Haag