Make an appointment at the municipality
You can make an appointment at the municipality through the website. You can choose to visit either City Hall Spui or the Leyweg City Office.
Municipality working by appointment
In order to serve The Hague’s more than 500,000 inhabitants, the municipality is working by appointment. The municipality can then reserve time for you and you can be certain that you will be served quickly.
Rules for appointment
There are a few basic rules for making an appointment. The municipality urgently asks you to:
- arrive on time for your appointment
- take all of the required documents listed for the product you are requesting
- cancel your appointment as quickly as possible if you suddenly are not able to come
- comply with all of the protection measures against the coronavirus.
Make an appointment
You can make an appointment by phoning tel. 14070 or on the website through the page of the product you are requesting. If you are unable to get an appointment on time through the website, you can phone tel. 14070. The municipality will then check whether the appointment needs to be moved forward.
Reschedule or cancel an appointment
Would you like to reschedule or cancel your appointment? You can do this using the links in the confirmation email you received when you made the appointment.
Extra opening hours for the Public Service counters
In order to serve as many people as possible, the municipality has extended the opening hours of the Public Service counters:
- As of 1 July 2020 you will be able to visit the Leyweg City Office on Tuesday as of 8.30 hrs. and City Hall Spui on Thursday as of 8.30 hrs. (previously this was 12.00 hrs.).
- City Hall Spui will also be open on Saturdays on 4, 11 and 18 July from 9.00 to 12.00 hrs.
Dutch passport or identity card
- Apply for a passport or business passport
- Apply for a Dutch identity card
- Stolen or lost passport, driving licence or identity card
- Apply for a Dutch passport or identity card after loss or theft
- Apply for second Dutch passport
- Apply for a refugee passport
- Apply for an alien's passport
- Apply for a passport and identity card for Dutch citizens abroad
- Apply for a passport and identity card without a fixed domicile
Moving
Birth and Acknowledgment of Parenthood
- Register a birth
- Acknowledgment of Parenthood (AOP) after the birth
- Acknowledgment of Parenthood (AOP) before the birth
- Choosing a surname for your child
- Registering children adopted in the Netherlands
- Registering children adopted from abroad
Marriage and unmarried partnership
- Notice of intent to marry or enter into an unmarried partnership
- Declaration of no impediment
- Converting unmarried partnership into marriage
Death
Parking
- Switch the number plate on your parking permit
- Change address of parking permit
- Paying for parking permit
- Cancel your parking permit
- Replacement of number plate sign and markings for reserved parking space
- Apply for parking permit for companies
- Apply for parking permit for residents
- Apply for parking permit for visitors
Recycling and waste
Copies and transcripts
Personal Records Database (BRP)
- Certificate of Good Conduct (VOG)
- Correcting, removing or changing details in the BRP
- Request to keep data confidential
- Register foreign documents in the BRP
- Notarisation of signature
- Indicate your new surname
- Attestation de vita extract (proof of life)
- Request a DigiD for Dutch citizens abroad
- Alternative address
Immigration
- Naturalisation, applying for Dutch citizenship
- Registration procedures for Dutch citizens coming from abroad
- Registration procedures EU/EEA or Swiss citizens
- Registering again in the BRP (you already have a BSN)
- Registration procedures for asylum seekers
- Registration procedures for people with residence permit
- Option, applying for Dutch citizenship
- Registration procedures for non-residents of the Netherlands
- Remigration, renouncing Dutch nationality
Published: 7 October 2016Modified: 2 July 2020