Municipal enforcers in The Hague

The municipal enforcers alert residents and businesses when laws and rules have been violated. This way they ensure that the city's neighbourhoods remain liveable.

The municipality works together with emergency services and residents and businesses to keep the city safe, clean and liveable. Despite these efforts there are people who do not always stick to the rules. Municipal enforcers are working to solve problems on a daily basis. You can help us and your neighbours by informing the municipality of problems and by setting a good example yourself.

Top 4 complaints

  1. rubbish on the street
  2. dog poop
  3. wrongly parked vehicles
  4. abandoned bicycles

    Report problems

    You can help the municipal enforcers do their work in your city district by continuing to report complaints about public areas.

    Powers of municipal enforcers

    Nearly all municipal enforcers are Special Enforcement Officers ('Buitengewoon opsporingsambtenaren/BOAs'). They are allowed to:

    • give someone a fine
    • stop someone
    • check people's identification
    • detain people if they are suspected of a criminal offence

    You can recognise a BOA by the uniform with the BOA logo and the text ‘handhaving’. Enforcers without BOA powers, such as parking wardens, can be recognised by the uniform with the text ‘toezicht’.

      Municipal enforcement teams

      Different types of enforcement teams are actively working in the city.

      • 9 broad enforcement teams: 1 team active per city district. In the Centrum district there are 2 enforcement teams active. The enforcement teams work out of the police stations and also receive instructions from the police.
      • Surveillance team: this team works together closely with the Bicycle Depot. Wrongly parked bicycles and abandoned bicycles will be removed by this team and brought to the depot.
      • Flexteam: this is a team of enforcers which patrols the city on bicycle. The team can be deployed throughout The Hague.
      • Snelle Interventie Flexteam: This team (SIF) is deployed throughout the entire city for various enforcement problems where quick and specialised assistance is needed. The SIF works together closely with the municipality’s Social Media Team. The SIF quickly handles reports/complaints received through the municipality’s social media channels. Staff of the SIF do their work on bicycles.
      • Drank- en Horecateam: When the rules of the Licensing and Catering law, municipal bylaws or rules for permits have been violated, the municipality can enforce them.
      • Forest rangers: They enforce the rules which apply in the city’s parks and nature.
      • Parking wardens: They enforce the municipal parking rules. This includes paid parking on public roads and illegal parking.
      • COBIs: The Inland Waterways Inspectors (COBIs) are involved in caravan matters and inland waterways (pleasure boats).
      Municipal enforcement team in Haagse Hout
      Municipal enforcement team in Haagse Hout

      Published: 23 October 2017Modified: 24 October 2019