Request a mailing address

Do you temporarily not have a home address, but you need to receive post? Request a mailing address. With a mailing address, you can temporarily receive your post at the address of a friend, acquaintance or family member. Or at the municipality.

As of 1 May 2026 it will no longer be possible to collect the application form at a city district office. Download the application form on this page.

Mailing address

A mailing address (briefadres) is an address where you receive your post. This can be the address of a friend, family member or acquaintance. Or the municipality. A mailing address is a temporary solution. For example, if you are homeless or staying in a care facility.

Home address

A home or residential address is the address where you are living. Do you have more than 1 address? For example: you do not have a fixed place to live and you are staying with different friends or family members. In that case, your home address is the address where you most often spend the night during a 6-month period. You can also be living in a caravan, mobile home, holiday park or on a boat as long as it has a fixed location or berth.

  1. Fill in the application form

    Fill in the application form and collect the documents you need for the request. You will find these under Begin link: Needed to apply, end link. .

  2. Make an appointment

    You must must apply for a mailing address in person. Make an appointment and bring all required documents with you.

  3. The municipality will check your request

    During your appointment a staff member will check your request and documents. After this the municipality will assess whether you are allowed to request a mailing address.

  4. You will receive the decision

    You will receive the outcome an email or by letter.

For your request you need:

Application form mailing address (in Dutch)

(PDF, 283.3 KB)
Are you requesting a mail address at the home of someone you know? Then you need their permission. The main occupant must fill in a consent form. You will find this form in the application form.
  • You are 16 years or older.
  • You are not under guardianship: you manage your own (financial) affairs.
  • You are registered at 1 address in the Netherlands. This can be a home address or a mailing address.
  • The mailing address you are requesting is a residential property. It cannot be a business address or post office box.
  • The mailing address is in The Hague.
  • A mailing address is valid for a maximum of 6 months.
  • Are you requesting a mailing address at the home of someone you know? Then the main occupant or owner must be registered at that address themselves.
  • You need permission from the main occupant or owner of the address.

Read more about the conditions in the Begin external link: Regeling briefadres Den haag 2024 (RIS318249)(External link), end external link..

Make an appointment to apply for a mailing address. You will visit a municipal counter at Begin link: City Hall Spui or the Leyweg City Office, end link. .

Are you moving to the Netherlands for the first time, or were you deregistered and want to register again? Then this procedure does not apply to you. Begin link: Contact the municipality, end link. .

Processing time depends on your situation. The municipality will try to handle your application within 8 weeks. In some cases it may take longer.

Free.

Collect your post at municipality

Do you have a mailing address at the municipality? Then you can collect your post at the Fruitweg city office:

  • address: Fruitweg 17, The Hague
  • opening hours: Monday to Friday from 9.00 hrs to 17.00 hrs.

Do you want to check the status of your application? Send an email to Begin link: briefadres@denhaag.nl, end link. . You cannot request this information at the municipal counter.

Mailing address at the Homeless counter

Are you homeless and unable to receive post at the home of a friend, acquaintance or family member? The Homeless counter (daklozenloket) may be able to help you. Call the Homeless counter on tel. (070) 353 72 91. Or visit during consultation hours at Fruitweg 17 in The Hague. Read more about the Begin link: Homeless counter, end link. .

Cancel your mailing address

Do you have a mailing address and have you received a home address (again)? Then you must cancel your mailing address. Report your new home address Begin link: in The Hague, end link. or Begin link: abroad, end link. to the municipality. Or to the municipality where you will live. The municipality will then stop your mailing address automatically .

Is someone using your address as a mailing address? And do you want to end this? You can always revoke your permission. Find more information on the page Begin link: Request address investigation, end link. .

Parking permit not possible

You cannot apply for a parking permit for a mailing address. This is only possible with a home address. If you already have a parking permit, the municipality will end it.

Contact

How can we help you?

Phone

14070

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