Request a mailing address

Mailing address

A mailing address is an address where you want to receive your mail. This can be the address of a friend, acquaintance or family member. Or of the municipality. A mailing address is a temporary solution. For example, if you are homeless or without a permanent residence, or are staying in a care facility.

Home address

A home address or residential address is the address where you are living. Do you have more than 1 address? (For example: you do not have a fixed place to live and therefore you are staying with different friends or family members). In that case, your home address is the address where you most often spend the night during a 6-month period.

You can also be living in a mobile home, caravan, at a holiday park, or on a boat. However, the latter must have a fixed location or berth.

You can apply for a mailing address in 2 ways:

Online

• Fill in the online application form.
• Add the documents required for your application.
• The municipality checks your application.
• You will receive the outcome by email or letter.

At the counter

• Download the application form under ‘Needed to apply’.
• Fill this in and gather the necessary documents.
• Make an appointment with the municipality and bring everything with you.
• At the counter, an employee checks your application and documents.
• The municipality assesses your application.
• You will receive the outcome by email or letter.

These rules apply if you want to apply for a mailing address with an acquaintance or with the municipality.

• You are 16 years of age or older.
• You have been living in the Netherlands for more than 4 months.
• You are not under guardianship: you manage your own (financial) affairs.
• You are registered at 1 address in the Netherlands. This is either a home address or a mailing address.
• The mailing address you are requesting is a residential property. The address cannot be a business address or a post office box.
• The mailing address is in The Hague.
• Are you requesting a mailing address at the home of someone you know? In that case, the main occupant or owner must be registered at this address themselves.
• You have written permission from the main occupant or owner of the address.

A mailing address is a temporary solution. After approximately 6 months, the municipality checks whether you still meet the conditions.

Additional conditions municipal mailing address

These additional rules apply if you request a mailing address with the municipality.

• You may not have packages, medicines, or other orders from commercial companies delivered to the mailing address.
• You collect your mail at least once every two weeks.
• You may not register the municipality’s mailing address as an address with the Chamber of Commerce.
• You must have a valid proof of identity with you when you visit.

Read more about the conditions in the Begin external link: Regeling briefadres Den haag 2024 (RIS318249)(External link), end external link..

For your request you need:

• documents which prove your situation (the explanation is in the application form).
• a Begin external link: valid form of identification(External link), end external link.

Are you requesting a mailing address at the home of someone you know?

Then you need permission. The main occupant fills out a consent form. Download the document for this purpose.

Do you want to submit the application at the counter?

Then you need a fully completed application form. Download this form, fill it out, and print it.

Do you want to submit your application immediately? Use the online form (in Dutch).

Or make an appointment and hand in your printed application form along with the necessary documents. You can visit Begin link: City Hall Spui or City Office Leyweg, end link..

Processing time depends on your situation. The municipality will try to handle your application within 8 weeks. In some cases it may take longer.

Free.

Need help?

Do you need help downloading or filling out the application form? Visit a Begin link: Service Point XL, end link. near you. Or go to a Begin external link: Digital Government Information Point(External link), end external link. at the library.

Do you have a mailing address at the municipality? Then you can pick up your mail at City Office Fruitweg:

• address: Fruitweg 17, The Hague
• opening hours: Monday to Friday from 9.00 hrs to 17.00 hrs.

Do you want to check the status of your application? Send an email to Begin link: briefadres@denhaag.nl, end link.. You cannot request this information at the municipal counter or by calling 14070.

Mailing address at the Homeless counter

Are you homeless and unable to receive your mail at the home of a friend, acquaintance, or family member? The Homeless counter (daklozenloket) may be able to help you. Call the Homeless counter on (070) 353 72 91. Or visit during consultation hours at Fruitweg 17 in The Hague. Read more about the Begin link: Homeless counter, end link..

Cancel your mailing address

Do you have a mailing address and have you received a home address (again)? Then you must cancel your mailing address. Notify the municipality of your new home address Begin link: in The Hague, end link. or Begin link: abroad, end link.. Or to the municipality where you will live. The municipality will then stop your mailing address automatically .

Is someone using your address as a mailing address? And do you no longer want this? You can always revoke your permission. Find more information on the page Begin link: Request address investigation, end link..

Parking permit not possible

You cannot apply for a parking permit for a mailing address. This is only possible with a home address. If you already have a parking permit, the municipality will end it.