Safe wireless internet (Wi-Fi) in The Hague

If you are visiting a public municipal building, you can use publicroam. This is free Wi-Fi in the public space for everyone. Publicroam guarantees a secure connection and protects your data against cybercriminals.

Belangrijke informatie: There is also free Wi-Fi for students (eduroam) and Wi-Fi for government employees (govroam).

Publicroam locations

You have access to publicroam at the following locations of the Municipality of The Hague:

  • city district offices
  • city farms  
  • libraries
  • Centres for Children and Families (CJG)
  • sports halls
  • swimming pools
  • Haagse Markt

Look at the other publicroam locations.

Sign in and connect

Step 1: register

First sign in with your mobile telephone. You can do this in 2 ways:

  1. download the publicroam app via the App Store or Google Play
  2. send a text message (SMS) with ‘publicroam’ to +31 970 10 260 261

Step 2: connect

You can connect to publicroam in 2 ways.

  • If you are using the publicroam app, your telephone or tablet will connect to a publicroam Wi-Fi network automatically.
  • Do you have an iPhone, iPad, Macbook or Windows laptop?

    1. Go to the Wi-Fi settings and select 'publicroam'
    2. Log in with your username and password (see text message)
    3. Check your details and accept the certificate
    4. Click on connect

    Do you have an Android telephone or a Chromebook laptop?

    1. Go to the Wi-Fi settings and select 'publicroam'
    2. Fill in:

      • EAP-method: PEAP
      • Verification phase 2: MSCHAPv2
      • CA-certificate: Do not validate / Not specified
      • Identity: username (see text message)
      • Password: password (see text message)
      • Anonymous identity: leave empty
    3. Click on connect


Do you need help? Look at the support page on the website of publicroam or read the frequently asked questions (FAQ). You can also send an email to or call tel. (070) 307 44 99.

Rules and privacy

Read the terms of use to see what the rules are when using publicroam. The privacy statement of publicroam explains:

  • which personal data will be processed
  • what will happen with your data
  • how your data will be protected
  • what your rights are

Wi-Fi for students (eduroam)

Students will get access from their educational institute to the free and secure eduroam network. Look at all participating locations.

Wi-Fi for government employees (govroam)

Government employees can use the free and secure govroam network in government buildings. These include buildings used by the municipality, Dutch government, the province of South Holland and the water board. This makes it easier to work together and to work remotely. Look at all participating locations.

Published: 27 September 2022Modified: 29 September 2022