Report a problem to the municipality

Do you see a problem in a public area (street, park, sports field or water)? You can report this problem to the municipality.

Report a problem in the public space to ensure that the city stays clean, organised and tidy. Examples of problems include:

Report a problem

Do you have a complaint about a public area? You can report it online. At the bottom of this page you will find a complete overview of all the problems you can report to the municipality. This list will assist you in filling out the form. It gives a translation for all the kinds of problems you can report. The same overview in Dutch can be found at denhaag.nl/meldingen.

Needed for the report

  • your name, email address and telephone number (for certain types of problems)
  • your address (for certain types of problems)
  • the exact location of the problem

You do not know the exact address? Click on the correct location on the map in the online form. The form will automatically select the closest address.

All the information you provide will be treated with confidentiality. The municipality uses personal details and address information only for the purpose you provided them for.

How long does it take?

For many types of issues, the municipality will address the problem within 3 working days. Sometimes this can take longer. It depends on the type of problem. Weather conditions can make it take longer before the municipality can solve the problem. For example, extreme cold, snow or storms. The municipality often carries out regular maintenance work in set rotations and on fixed dates.

Overview of complaints about public areas

The 'Melding Openbare Ruimte' (complaints) form is only in Dutch, but the procedure is straightforward. Provide the location of the problem and a brief description.

Published: 8 October 2021Modified: 21 October 2021