News

Summer rush at the municipality

Published: 11 July 2019Modified:

With the summer holidays approaching, demand is rising for travel documents such as passports and ID cards. This is making it extra busy at the municipal counters at the Escamp and Centrum city offices, especially during the walk-in hours. Visitors may have to wait up to more than 2 hours during the walk-in hours before they are being served.

The municipality regrets that people have to wait longer and will take immediate measures to relieve some of the pressure as much as possible. The Escamp city office will have additional opening hours by appointment on Saturdays on 13, 20 and 27 July from 8.30 to 16.30 hrs.

Make an appointment well in advance

The amount of time you have to wait is longer than usual during the current walk-in hours. You are advised to make an appointment well in advance for the product you need under Make an appointment at the municipality. It is important that you have the required documents with you and that you arrive at the appointment on time.

Extra appointment slots

The municipality is taking measures to relieve the pressure as much as possible. We will be temporarily be open on Saturday, we will mobile extra manpower and we will extend our appointment times. You can right away see where and when you can make an appointment and what the opening hours are in the appointment system.

You can apply for many products online. Look at Make an appointment at the municipality for more information.

More information about the opening hours can be found under City district offices: opening hours and locations.