Municipality compensating for glitches to parking app

Published: 3 May 2018Modified: 3 May 2018

Over the past few months the number plate parking registration app regularly experienced technical difficulties. As compensation for the inconvenience permit holders will receive 13 hours of extra parking credit.

The compensation applies to all permit holders with a:

  • parking permit for visitors
  • parking permit for caregivers
  • parking permit for sports clubs.

The 13 hours of extra parking credit represents 1 hour of parking credit for every hour that there was a technical glitch. Permit holders will get the hours by 3 May 2018.

Future technical problems also compensated

For now the technical difficulties appear to be under control. If there does happen to be another glitch, you will also get new parking credit for the hours the system was not functioning. These parking hours will be credited to your permit at the beginning of each month. 

When the system is experiencing a technical malfunction, you should pay at a parking meter or using your mobile phone. Otherwise you risk getting a parking fine.