Bicycle missing? Go to the bicycle depot

Is your bike no longer standing where you left it? It is possible that your bicycle was removed by the municipality and taken to the Kranestraat (around the Grote Marktstraat) or the Bicycle Depot Haaglanden. You can pick the bike up there.

The Hague has different rules for bicycle parking. The situation depends on how long your bicycle was standing somewhere and at which location.

Grote Marktstraat and surroundings

Did you leave your bicycle in the Grote Marktstraat and surroundings? Then surveillance officers have taken your bicycle to the facility in the Kranestraat. You can pick up your bike there for free. The following day the bike will go to the Bicycle Depot Haaglanden. Look for more information under Enforcement of abandoned and wrongly parked bikes in downtown area.

Downtown

Did you leave your bicycle standing in a rack or designated spot in the downtown area for longer than 7 days? Surveillance officers have taken your bicycle to the facility in the Kranestraat. You can pick up your bike there for free. The following day the bike will go to the Bicycle Depot Haaglanden. Look for more information under Enforcement of abandoned and wrongly parked bikes in downtown area.

Residential neighbourhoods

Did you leave your bicycle standing on the street in another neighbourhood longer than 28 days? Then it will be considered an abandoned bicycle and it will be taken to the Bicycle Depot Haaglanden. There you can pick up your bicycle. Look for more information at Municipality removing abandoned bicycles in your neighbourhood.

Getting your bike back from the depot

You can see whether your bicycle is at the Bicycle Depot Haaglanden 1 day after it was removed on www.verlorenofgevonden.nl. When you go to pick your bicycle up at the Bicycle Depot Haaglanden, you must:

  • be able to prove that you are the rightful owner. For example, by producing the bike key or showing a bill of purchase with the frame number.
  • be able to show a valid ID (passport, European identity card or driving licence).
  • pay € 25 (bank card or credit card only).

The Bicycle Depot will store abandoned bicycles for a maximum of 2 weeks. Neglected bicycles will be destroyed after 2 weeks.

First a warning

Your bicycle will never be removed without a warning. It will first get a label which states that it will be removed unless it is moved before a certain date or time. The amount of time you get to move your bicycle depends on where the bicycle is standing and the situation. Surveillance officers and municipal employees from the Bicycle Depot Haaglanden are able to identify themselves. If you see somebody about to remove your bicycle, always ask him for his identification.

    Bicycles in a designated parking spot
    Bicycles in a designated parking spot

    Bicycle stolen? Report it!

    If your bicycle is gone but is not in the depot, it was not removed by the municipality. It has probably been stolen. Always report this to the police! You can file a report online via www.politie.nl/aangifte. The police are actively working to spot stolen bicycles. If the police find a stolen bicycle, it will also be taken to the Bicycle Depot Haaglanden.

    Parking facilities

    Would you like to park your bike? Place it free of charge in 1 of the guarded bicycle parking facilities. You can find all the bicycle parking facilities on the map of The Hague.

    Published: 13 March 2017Modified: 21 January 2019