Do you have any questions, suggestions or complaints? Would you like to report a problem or request a service? Please contact the Municipality of The Hague. You can do this via this website, by contacting the Municipal Contact Centre (gemeentelijk ContactCentrum/gCC), by visiting one of the sub-municipal offices or by sending a letter.
Sending an e-mail
Do you have a question about a municipal service? Can’t find what you’re looking for on the website? Please fill in the digital form: Mailbericht aan de gemeente Den Haag.
Reporting a problem online
Would you like to report a problem to the municipality, such as a broken street light or street litter? Please fill in the digital form: Melding openbare ruimte.
Filing a complaint
Do you have a complaint about the municipality? Please fill in one of the following digital forms found under the heading: Klachten over de gemeente.
Telephone
You can also contact the municipality by calling the Municipal Contact Centre (gemeentelijk ContactCentrum/gCC) Monday to Friday from 8.00 to 20.00 hrs. (CET): 14 070. If you are phoning from abroad, please call: +31 70 353 30 00.
Sub-municipal offices
You can also come in person to one of The Hague’s eight city district offices (including City Hall). Please check here for the address and opening hours of the office closest to you.
Sending a letter by post
Letters can be sent to the general postal address for the municipality:
Gemeente Den Haag
Postbus 12 600
2500 DJ The Hague
Website editors
If you have any comments about the content of the information on www.denhaag.nl or www.denhaag.com, you can send an e-mail to one of the editors:
Dutch: webredactie@denhaag.nl
English content only: editor@denhaag.com
French content only: webmestre@denhaag.com
Other languages: webredactie@denhaag.nl
Other useful contact information
Xpat Desk
The Xpat Desk is the first point of contact for new residents of The Hague.
Postal address:
P.O. Box 12600
2500 DJ The Hague
Telephone: +31 70 353 50 43
E-mail: xpatdesk@denhaag.com
Visitors’ address:
City Hall (Atrium)
Spui 70, The Hague
Open Monday to Friday from 9.00 till 17.00 hours.
Press enquiries
The Hague Hospitality Centre provides a central service and information point for international media, press departments of embassies and companies that are located in The Hague.
Mr. Jeroen Nugteren, press spokesman
Telephone: +31 70 353 26 91
E-mail: jeroen.nugteren@denhaag.nl
Department of International Affairs
The Department of International Affairs (Bureau Internationale Zaken) is a focal point at the City Hall for contacts with international organisations and their staff, European affairs and the municipality’s international development cooperation activities. Contact this department for questions related to policy issues.
City Hall (room B06.01)
Spui 70
Postbus 12 600
2500 DJ The Hague
Telephone: +31 70 353 32 04
E-mail: biz@denhaag.nl
The Hague Convention & Visitors Bureau
The Hague Convention & Visitors Bureau (Den Haag Marketing) aims to promote business and recreational tourism in The Hague.
Grote Marktstraat 43
Postbus 85456
2508 CD The Hague
Telephone: +31 70 361 88 88
E-mail: info@denhaag.com
The Hague Tourist Information Office (VVV)
The Hague Tourist Information Office (VVV)
Hofweg 1
The Hague
Telephone: +31 900 - 340 35 05 [€ 0.45 p/m]
E-mail: info@vvvdenhaag.nl
Open
Monday to Friday 10.00 to 18.00 hrs.
Saturday 10.00 to 17.00 hrs.
Sunday 12.00 to 17.00 hrs.